**carliftcenter.com Domestic & Canadian Shipping Policy**
1. **Free Domestic Shipping**: Most products, including BendPak and Ranger brands, include free shipping within the 48 continental U.S. states. Accessories or service parts generally don’t qualify and incur a freight charge based on weight and destination.
2 **Domestic Delivery Time**: Orders shipped within the continental U.S. typically arrive within 15-21 days. Tracking is provided within five days of order processing.
3. **Canadian Shipping**: Shipping to Canada is available, with estimated delivery times between 20-31 days. Additional fees may apply for Canadian orders, depending on size, weight, and destination.
4. **RATZ Surcharge**: Rural Area Transportation Zones (RATZ) in the U.S. may incur an additional fee due to limited accessibility.
5. **Additional Fees**:
- **Lift Gate**: $135 for facilities without loading docks.
- **Residential Delivery**: $40 for residential areas.
- **Re-Delivery**: $75 per attempt.
- **Call-Ahead Notifications**: $5 per notification.
- **Other Fees**: Waiting time, storage, and limited access fees may apply.
6. **Non-Continental U.S. Shipping**: Additional charges apply to Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands, as well as expedited delivery requests.
7. **Customer Responsibilities**: Customers are responsible for unloading equipment unless a lift gate service is prepaid. Inspect shipments for damage upon delivery, and report any hidden damage within 48 hours.
8. **Additional Policies**:
- **Sales Tax**: Orders to California are subject to sales tax unless exempt.
- **Installation**: Not included, but carliftcenter.com can help locate local installers.
For more detailed information, please visit **carliftcenter.com** or contact customer support via email or our phone number : +13074009428 .